Reference: HA004
Cape Town
Salary: Market-related.
Department: FOOD & BEVERAGE
Reports to: FOOD & BEVERAGE MANAGER
Position Summary:
The M&E Manager is responsible for coordinating the delivery of all food and beverage for functions held in the Hotel and all details pertaining to functions being held in all banquet and meeting rooms in keeping with the standards prescribed by management.
The Goal of a Lanzerac M&E Manager:
The M&E Manager is one of the most prominent roles in a hotel, simply because the conference and banqueting facilities tend to be a rich source of revenue. In this senior role, you’ll be involved at every level of decision making, from marketing and selling the banqueting space to ensuring that each event runs smoothly.
Knowledge and Abilities:
- Great communication skills- verbal and in writing.
- Good knowledge of hotel management systems.
- Teamwork oriented- leadership skills to motivate and manage your team.
- Maintains a good energy level.
- Professional at all times and an ambassador for the brand.
- Punctual
- The confidence to liaise with other heads of department and deliver what the client wants especially sales & marketing, reservations and chefs.
- Personal charm to greet organisers, hosts and VIPs and to show clients you are giving them full attention
- Excellent organisational and administrative skills
- A cool head to deal with last minute requests and problems
- A can-do attitude, because you may need to hire audio visual, lighting, a DJ, a band, stages, and marquees
Key Duties and Responsibilities:
- Marketing and selling conference and banqueting facilities.
- Managing the enquiry sheet to ensure good conversion rate of quotes being sent out.
- Scheduling and conducting site inspections.
- Scheduling reservations: block bookings & venues.
- Attending HOD meetings. Communicating details and changes of your events clearly.
- Planning well so each event runs smoothly.